All Minted plans include a 14-day free trial with full feature access. No payment card is required to start your trial, so nothing is charged unless you choose a plan.
If you are not satisfied with Minted for any reason, you can request a full refund of your first payment within 30 days of making it. No questions asked. Your statutory rights as a consumer are not affected.
To request a refund, email [email protected] with your account email. We aim to process all refund requests within 5 business days.
All payments are processed by Paddle, our merchant of record, and refunds are issued by Paddle to the original payment method. Processing times depend on your payment provider but are typically 5-10 business days. Paddle may also handle a refund request made directly to it under its own buyer terms.
You may cancel your subscription at any time from Billing in the application or by contacting us at [email protected]. When you cancel:
A change to an active subscription takes effect immediately: Paddle charges the difference for the rest of the current billing period when you move to a higher plan, and credits it when you move to a lower one. A change made during a free period sets the plan that applies from your first payment.
For billing or refund inquiries, contact us at [email protected].